El Dorado Hills has the tallest interior glass we work on anywhere.
Twenty-plus feet of window above an entry. A great room wall that runs from the floor to the top of a vaulted ceiling. Clerestory windows in a row above a second story landing. It’s beautiful, it’s why people build here, and it is genuinely the hardest residential glass in the region to keep clean.
That’s the work we get called for most in this city.
We’re Alex and Molly.
The interior glass nobody has touched
Here’s what we walk into regularly: a beautiful home, immaculate everywhere, and a wall of interior glass twenty feet up that hasn’t been cleaned since the house was finished.
It isn’t neglect. It’s that there’s no reasonable way for a homeowner to do it. You’d need equipment you don’t own, set up over a staircase or across furniture, at a height where a mistake is serious. So people look up at it, decide it’s not worth it, and stop seeing it.
Then it accumulates. Dust settles on the interior face and stays because nothing disturbs it. On south and west facing walls the sun makes the film obvious at exactly the times of day you’re in that room.
What we need to know before we come:
- Ceiling height at the tallest point of the glass
- What’s underneath — staircase, furniture, a fixture hanging in the middle of the run, hard floors or carpet
- Whether there’s a landing or balcony partway up that changes the access
Tell us those three things when you call and we’ll arrive with the right approach rather than working it out in your entry.
We protect what’s below before we start. On a house like this, the floor and the furniture underneath the glass matter as much as the glass.
Custom homes mean nothing repeats
In a tract neighborhood we can look at one house and know roughly what the next street looks like. Here that’s useless.
El Dorado Hills homes are largely custom or semi-custom, which means every house is its own puzzle. Window shapes that aren’t rectangles. Arched tops. Glass in stairwell walls at heights that vary house to house. Doors that are mostly glass. Sliding walls onto a terrace. Windows in places a production builder would never have put one.
Two practical consequences:
We quote from photos and we need all four sides. A price list can’t describe a house where nothing is standard. How quotes work →
Window count matters more than square footage. A large home with modest windows is a shorter job than a smaller one with a glass wall. It’s the pane count and the height that set the time.
Getting to the outside
Most exterior work here happens from the ground with a water fed pole. Purified water goes up the pole through a brush head, and the glass dries without spotting because there’s nothing dissolved in the water to leave behind.
That matters on these houses beyond the safety of it. No ladder leaned against your stone or stucco, no ladder feet in established landscaping, no weight against a gutter or a trellis.
Lots here are frequently sloped, and a lot of the largest glass is on the elevation facing the view, which is the downhill side. We’re comfortable working sloped properties. Safety comes first though, and if there’s a position we can’t set up safely we’ll tell you rather than improvise. That’s uncommon, and there’s usually another way to reach it.
Hard water
The rule doesn’t change with the price of the house: it depends on whether irrigation is throwing water onto your glass.
Deposits begin forming within a day or two of sprinkler water drying on a window. While the mineral sits on the surface it comes off. Left long enough it etches into the glass, and etched glass can’t be cleaned clear by anyone.
Feel the worst window. Rough and gritty means removable deposit. Smooth but still cloudy means the glass is etched.
Larger properties here often run irrigation across multiple zones and levels, with terraced beds and heads at different elevations. It’s easy for one head on an upper tier to be throwing at a wall nobody would think to check. Walk the property while the system runs.
Worth catching early on a custom home, because replacing a large or oddly shaped pane is not a stock order.
Neighborhoods we work in
Serrano. Large homes, gated sections, and some of the tallest interior glass we deal with.
Blackstone. Newer construction, big elevations, plenty of two-story glass and established irrigation.
Bass Lake. Larger lots, more varied topography, and the access considerations that come with both.
Elsewhere in El Dorado Hills, we come. Call and ask.
Gated communities and access
Straightforward but worth saying since it affects scheduling.
If you’re behind a gate, we’ll need whatever your community requires: a code, a call-in to the gate, a name on a visitor list, or a pass arranged in advance. Tell us when you book and we’ll handle it on our end.
Same with anything on the property. If there’s a gate that sticks, a dog, an alarm, a bed you’d rather we stayed out of, or an area where the ground is soft, say so up front. Easier to plan around than to discover.
We’re licensed and insured, and if your HOA or community requires proof of insurance from vendors, we’ll provide a certificate.
Skylights
Common in these floor plans and almost always the dirtiest glass in the house, because a skylight faces straight up and nothing ever rinses it.
We do both faces when the interior side can be reached safely, which on a vaulted ceiling depends on the height of the well. Same question as the interior glass: tell us how high it is.
We get onto a roof to reach skylights and gutters when it’s safe to do so. We don’t wash roofs, and we won’t work a roof that’s too steep or slick to be safe on. Skylight cleaning →
Why call us in El Dorado Hills
We actually do the high interior glass. It’s the thing people here want most and the thing most companies would rather not deal with.
We protect what’s underneath. On a house like this the floors and furniture below the glass matter as much as the result on the pane.
Same two people, every visit. Alex and Molly. On a custom home where nothing is standard, having the same people who already know your layout, your gate, and your tricky window is worth more than it would be on a tract house.
We check every window before we leave. A walkthrough of the whole house at the end. In a home with high glass and a lot of it, that’s exactly where a missed pane hides.
Honest about what can’t be done. Etched glass, a skylight seal that’s failed, a roof we won’t walk. You’ll hear it before we start.
Licensed and insured, with a certificate available for HOA or community requirements.
What we do in El Dorado Hills
Interior and exterior window cleaning · High and vaulted windows · Hard water stain removal · Skylight cleaning · Screen cleaning · Solar screen cleaning · Post-construction · Pre-listing cleaning · Recurring plans
Questions from El Dorado Hills customers
Can you clean the glass at the top of my great room?
Yes. It’s the main reason people here call us. Tell us the ceiling height and what’s underneath.
Nobody has cleaned my entry window since the house was built. Is that a problem?
It’s extremely common here and it’s not a problem, it just takes longer the first time. After that it’s maintenance.
How do you protect my floors and furniture?
We cover and protect what’s beneath the glass before anything starts. On a house with high interior windows that’s part of the setup, not an afterthought.
My house is custom. How can you quote it from photos?
Four photos, one per side, plus the ceiling height for any tall interior glass. If anything is unusual, tell us and we’ll ask follow-up questions rather than guessing.
We’re in a gated community. How does that work?
Tell us what your gate needs, a code, a call-in, or a visitor list, and we’ll sort it before we arrive.
Do you have insurance documentation for our HOA?
Yes, we’ll provide a certificate of insurance on request.
Can you work on a sloped lot?
Yes. Safety first, and if there’s a spot we can’t set up safely we’ll tell you rather than improvise.
Do you clean skylights?
Yes, both faces where the interior side can be safely reached. We don’t wash roofs.
Get a price for your El Dorado Hills home
Text four photos, one of each side of your house, to (916) 597-0257.
The most useful extra detail here is the ceiling height at your tallest interior glass and what’s underneath it. That one answer shapes the whole job.
Hours: Monday to Friday 7am to 6pm, Saturday by appointment.